A task isn't complete until you hear back from your contact. If you're waiting to hear back from one of your hot prospects or any one of your contacts, and you don't want to mark your task as complete just yet, you can place their task into "Pending".
How to place a task into the "Pending" status
1 - Select a task
2 - Select the form of communication you'd like to use (for example. Facebook Messenger, Instagram, email, SMS etc.)
3 - Send your message!
4 - Once you navigate back to PULSE by Penny, you will see the "Pending" icon beside their task.
5 - When you hear back from your contact, you can mark the task as "Complete."
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