About PULSE by Penny

Get a peek inside PULSE by Penny and see how it's built to help you!

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12 articles in this collection
Written by Stella and Melissa Trottier (she/her)

What features are included in PULSE by Penny PRO?

All the details of the PULSE by Penny and what it can do for your business
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Written by Stella
Updated over a week ago

How to use your R+F Solution Tool in PULSE by Penny

How to view and use the R+F Solution Tool for prospecting in PULSE by Penny.
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Written by Stella
Updated over a week ago

Does PULSE by Penny track my Retail Customers?

Keep track of your customers who aren't PC's in your Rodan and Fields business
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Written by Stella
Updated over a week ago

Customer Care Cycle

When, and WHY, PULSE by Penny creates Autoship Reminder, Check In, Connect & Reconnect tasks
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Written by Stella
Updated over a week ago

What is Content?

This article will explain all the features and benefits of PULSE by Penny's content section.
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Written by Stella
Updated over a week ago

What are Filter Tags and how to use them?

A quick guide on how to use the tagging feature to be more organized in PULSE by Penny.
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Written by Stella
Updated over a week ago

What are "Inactive" Customers?

When a customer cancels, it marks the contact as inactive. This article shows you how to find those contacts in your account.
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Written by Stella
Updated over a week ago

What is Team Care?

This article will give a break down of the Team Care feature and how to use it.
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Written by Melissa Trottier (she/her)
Updated over a week ago

What does the Notification Bell do?

This article explains what the notification bell is and what types of notifications you can expect to receive.
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Written by Stella
Updated over a week ago

What does "Expiring Tomorrow" mean?

If you're wondering what a little red triangle with "Expiring Soon" on your contact tasks means, this article will help!
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Written by Stella
Updated over a week ago

PULSE by Penny Glossary

Welcome to PULSE by Penny! Not sure about all the terminology? This article will help get you started
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Written by Melissa Trottier (she/her)
Updated over a week ago

What are the Icons on my Prospects?

This article will show you how to rank a prospect with PULSE by Penny's pre-existing prospect symbols
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Written by Melissa Trottier (she/her)
Updated over a week ago