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Bulk Import Contacts from Mobile, Email, or Spreadsheet
Bulk Import Contacts from Mobile, Email, or Spreadsheet
This article describes how to easily import your contacts to PULSE by Penny.
Melissa Trottier (she/her) avatar
Written by Melissa Trottier (she/her)
Updated over a week ago

Having an organized and up-to-date contact list in Penny is essential. Importing contacts from various sources can save time and effort. In this article, we will discuss the different methods of importing your contacts to Penny.

Import All Mobile Contacts 📱

💡 The mobile contacts import only works on the mobile app.

1 - In your mobile app, go into the "+ Add" tab

2 - Select " 🔄 Import Phone Contacts".

3 - ⚠️ Select the "Next" button when you are sure that you would like to import ALL your mobile contacts.

4 - Give PULSE by Penny permission to access your contacts by selecting "OK" if you haven't done this earlier.
5 - Select More.
6 - Select Contacts and see the contacts you imported from your mobile.

Add a Single Contact from your Mobile (Prospect from Your Phone) 📱

1 - Select Lists

2 - Select Prospecting

3 - Select Prospect from your Phone

4 - Type a name of a contact in the search box to find a mobile contact

5 - Select the name of the mobile contact to add to PULSE by Penny

6 - Select Schedule a Reachout

7 - Select a date under "When should I schedule a Reachout?"

8 - Add notes or tags to your Reachout (optional but important)

🔥 Hot Tip 🔥 Tags and notes are optional but are important. To learn more about filter tags, click here.

9 - Select Save

Bulk Import Email Contacts ✉️

1 - Select More and then Contacts on the mobile app 📱 OR select Contacts from the web version. 💻

2 - Click on the 3 dots at the top right then click on Email Contacts on the mobile app 📱 OR select Add and Import Email Contacts on the web. 💻

3 - You will be given options to continue with your email account.

4 - Enter your email address and select Import Contacts.

5 - On the “PULSE by Penny wants to access your Google account” screen Select "Allow" and That's it!

💡 Bulk imports are available for Gmail and Outlook only.

Import Contacts from a Spreadsheet 📁

💡 The spreadsheet import only works on the web version. Not sure how to download your contacts from your service providers? Click here for step-by-step guides!

1 - Download the sample spreadsheet or sample csv to ensure your contacts are formatted properly.

2 - Select Contacts

3 - Select Add

4 - Select Import Spreadsheet

5 - Drag and drop your contacts file into the box or click the box to select your file, then click "Upload".

6 - A list of your contacts will generate. Confirm your contacts by clicking "Import".

🔥 Hot Tip 🔥 Seeing Errors when uploading your file? A few things to keep in mind...

  • Be certain to have a "First Name" as it is a required field

  • "First Name" and "Last Name" need to be in separate columns

  • The email is invalid? Don't forget the @(at sign)

  • The phone number is invalid? Remember to use -(dashes)

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